Ross Zone Coordinator, East Harlem

• Oversee the Zone model approach for the above specific geographic area of 8,000-12,000 NYCHA households on average.
• Assess neighborhood need and service gaps. Identify key adult education, training, workforce development, financial literacy and asset building and business development stakeholders and resources.
• Establish and manage formal partnerships, through an application and evaluation process, with relevant economic opportunity services providers.
• In collaboration with partner organizations and key internal and external stakeholders, develop, manage and execute a portfolio of strategic projects that connect residents to critical services and achieve clearly defined outcomes measures, and performance targets.
• In East Harlem, maintain and build a local referral and recruitment infrastructure utilizing a web-based referral system and through hosting recruitment activities, including partner info sessions.
• Leverage partner organizations, frontline NYCHA staff, and key stakeholders. Strategically leverage NYCHA and Office of Resident Economic Empowerment & Sustainability (REES) communication channels when executing all projects and initiatives.
• Manage relationships with the East Harlem Jobs Plus program (serving the developments of Jefferson, Johnson and Clinton Houses) to ensure that there is a strong working relationship between the Jobs-Plus contractor staff and NYCHA’s frontline staff, as well as with the residents of the respective developments.
• Identify neighborhood economic opportunity needs and gaps and work with partner organizations, as well and key REES staff and community stakeholders, to develop strategies for to securing additional resources and/or launching pilot initiatives with the potential to scale. Establish partner networks to meet key service area gaps and leverage best practices.
• Regularly manage project performance through quantitative and qualitative analysis. Consistently implement new strategies to improve or enhance outcomes based on evaluation.
• Manage relationships with Resident Associations and other resident-led bodies, development property managers and other key contacts.
• Ensure website, resources and materials are up to date with accurate neighborhood information.
• Work with partners and REES team to identify best practices that support the annual outcomes for REES.
• Represent REES and NYCHA at external resident, community and citywide events including meetings with senior NYCHA leadership. Provide regular training and external presentations.

Minimum Qualification Requirements

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.

Education and Experience Preferred

• Master’s degree in social work, public administration, community and economic development, public policy, education, business or related field preferred.
• Proven experience using data to define and achieve outcomes.
• Proven experience in creating and managing complex public-private partnerships and consortia.
• Experience with one or more of the following preferred: community organizing, workforce development, financial literacy and asset building, resident business development, adult education, job training, management consulting, program evaluation.
• Demonstrated success in managing performance-based contracts; experience working with New York City government a plus.

Skills Desired

• Creative and strategic thinker, entrepreneurial; proven leadership abilities.
• Exceptional project management, organizational, analytical, quantitative and qualitative skills.
• Excellent verbal, written and interpersonal communication skills.
• Interest in pioneering a new community development initiative and working with and in low-income communities.
• Ability to work independently and as part of a team.
• Bilingual preferred.